Summary
We collect only the personal data needed to process your enquiry or hire. We do not sell your data. You have the right to access, correct, or request deletion of your data at any time.
1. Who We Are
Safe Sports Rentals Ltd ("we", "us", "our") is a company registered in England and Wales. We operate the website safesports-rentals.co.uk and provide sports equipment hire services.
Contact: [email protected]
2. What Data We Collect
We may collect the following personal data:
- Your name and contact details (email address, phone number)
- Your organisation or school name
- Event details you provide in enquiry forms
- Technical data such as your IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiry or hire request
- Process and manage your hire agreement
- Communicate with you regarding your booking
- Improve the performance and content of our website (analytics cookies, if consented)
We do not use your data for unsolicited marketing without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Contract performance — to process and fulfil your hire enquiry
- Legitimate interests — to improve our service and manage our business
- Consent — for optional analytics cookies
5. Cookies
Our website uses cookies in two categories:
Essential Cookies
These are necessary for the website to function. They cannot be disabled. They include session management and preference storage (e.g. your cookie consent choice).
Analytics Cookies (Optional)
If you consent, we may use analytics tools to understand how visitors use our website. This data is aggregated and anonymised. You can withdraw consent at any time by clearing your browser cookies.
6. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist in operating our website or processing enquiries (bound by data processing agreements)
- Legal authorities where required by law
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, and in accordance with our legal and contractual obligations. Enquiry data is typically retained for 2 years.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Data portability (receive your data in a common format)
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
9. Data Security
We take reasonable measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS. Access to personal data is restricted to those who need it to perform their role.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of the website after changes constitutes acceptance of the revised policy.
12. Contact & Complaints
If you have questions about this policy or wish to raise a concern, contact us at [email protected].
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).